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Holland & Barrett

Building a Future-Ready Cybersecurity Strategy Aligned with NIST CSF

Holland & Barrett, a leader in health and wellness retail, sought Culture Gem's expertise to align their cybersecurity strategy with the NIST Cybersecurity Framework (CSF) and to develop a multi-year vision for security maturity. Culture Gem was engaged not only to benchmark current practices but also to mentor the internal security team, supporting the CISO's vision of a robust, future-focused cybersecurity environment.

The Challenge

Key issues

01

The CISO required a partner to mentor the internal security team, guiding them in line with a forward-thinking vision for cybersecurity maturity.

02

Holland & Barrett needed a clear, structured approach to assess current practices, prioritise improvements, and establish a roadmap.

03

A cohesive security awareness and behaviour strategy was essential to foster engagement across the organisation, requiring close alignment with internal communications.

The Solution

What we delivered

Culture Gem implemented a NIST CSF-based cybersecurity strategy with a focus on mentorship, benchmarking, and long-term planning.

  • Guided the internal team to align with the CISO's vision, fostering a proactive security approach through ongoing mentorship.

  • Assessed cybersecurity posture using NIST CSF benchmarking to identify improvement areas and set action priorities.

  • Established a 3-year strategic roadmap for advancing GRC, Security Architecture, and SecOps.

  • Designed a security awareness programme aligned with internal communications to drive consistent engagement with security principles.

The Results

Outcomes

Clear 3-year strategic roadmap providing a structured, prioritised approach for GRC, Architecture, and SecOps, supporting sustainable security growth.

Enhanced team capability — the mentorship equipped the internal team with a stronger, proactive approach aligned with the CISO's vision.

Engaged workforce — with an aligned communications strategy, the security awareness programme is positioned to effectively drive behavioural change across the organisation.

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