Accessibility Statement

This statement covers 1 January 2025 to 31 December 2027 and has been approved by the board of Culture Gem Ltd at the board meeting on 1 January 2025.

General

Culture Gem Ltd strives to ensure that its services are accessible to people with disabilities. Culture Gem Ltd has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on our website

Our website is built with accessibility in mind, using semantic HTML, appropriate colour contrast ratios, keyboard navigation support, and screen reader compatibility. We strive to comply with the Web Content Accessibility Guidelines (WCAG 2.1) at Level AA.

Accessibility controls

We provide a built-in accessibility controls panel, accessible via the icon in the bottom-left corner of every page. This tool allows you to customise your browsing experience with the following options:

• Text size — choose from Default, Large (119%), or Extra Large (138%) text scaling
• High contrast — increases colour contrast for improved readability
• Dyslexia-friendly font — switches to a more readable typeface with increased letter and word spacing
• Reduce motion — disables animations and transitions across the site
• Large cursor — displays an enlarged cursor for easier tracking
• Underline links — underlines all links for clearer identification

Your preferences are saved locally in your browser and are never transmitted to our servers. You can reset all settings to their defaults at any time using the "Reset to Defaults" button within the panel.

Disclaimer

Culture Gem Ltd continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we regularly review our website to identify and fix every possible accessibility barrier. Despite our efforts to make all pages and content fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here for you

If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Culture Gem Ltd Customer Support as follows:

Email: info@culturegem.co.uk

Phone: +44 800 043 4364